We try our hardest to ship ALL orders same business day, if not next business day. Unless the order is for custom or personalized items please allow 48 -72 hours process time from receiving images. All packages are shipped via Priority Mail and includes $50 insurance. All items are delivered via the United States Postal Service (USPS). MaxOut Kreations & Events is not responsible for products once they have been scanned/received by the postal service.